How to we get started?
We're glad you asked! Please call, visit, or schedule a free consultation. We're here to help.
What are the terms of your payment contract?
There is no payment contract! We believe our excellent service and history of strong results speaks for itself. Pay as you go!
Do you offer transportation?
Yes! We offer pick up and/or drop off services to many towns near the center. Please see our Pricing and Services page for more details, or contact us to arrange transportation.
What if I need to cancel or reschedule a session?
We understand that sometimes schedules change, so if you need to cancel or reschedule, just let us know. To be considerate to our tutors, please let us know at least 24 hours in advance. Please note that if you cancel within 24 hours of the start time, or if you reserve but don't attend, we'll need to charge for the session.
Do you offer online sessions?
Yes! If you can not make it to our center, we are happy to host online sessions over Zoom. Our tutors are well verser in online teaching, including both the technology tools and techniques for keeping students fully engaged and attentive for the full session.
Will you send a tutor to my home?
It depends on the circumstances. Please contact us to discuss.
What if we want to change our tutor?
We understand that successful tutoring depends equally on communication skills and academic expertise. That's why we select tutors based as much on their ability to connect with students as their subject area knowledge. If the student-tutor rapport is missing, then we'll switch to a different tutor.
How will I know how many session are needed?
That's where the consultation comes in. During your initial visit, we work closely with students and parents to understand your unique goals and circumstances. From there, we'll conduct baseline testing, establish a learning plan aligned to the student's goals, and introduce a tutor. At that point, we'll have a good idea of how many sessions are needed. It's important to note that the exact number of sessions will largely depend on the progress the student makes over time.
Do you offer group classes?
We pride ourselves on creating exceptional learning experiences and outcomes, which are best accomplished when tutor and student work closely together. For that reason, we currently offer 1:1 tutoring sessions only.
What if a student needs special accommodations?
Every student is unique, and some require unique solutions. We have teachers who are fully able to accommodate students with special needs. Our tutoring center is wheel-chair accessible and includes natural-light rooms and an emotional support animal (when needed). Please contact us to discuss an individualized learning plan or other customized learning solutions to fit your needs.
What if I need additional consultations?
Please contact us. We understand that every student - and every family - is different. We're here to listen and advise, and we're happy to discuss your individual learning needs and specific circumstances.
Do you offer sessions outside of regular business hours?
Yes! Please contact us to make arrangements and we'll be happy to accommodate your schedule.